Support

Support

No ticket system, no bot. One email address, and it reaches the people who built the app.

Email

For anything: a session that will not start, credits that look wrong, a subscription question, a translation that misfires. Write in English or Bulgarian.

office@arte-soft.com

If a session went wrong

Four things make it reproducible in a minute:

  1. Your device and system version.
  2. The template and transcription mode in use.
  3. Whether the session started, and roughly how long it ran.
  4. The message shown, word for word.

GPT Realtime Assistant 1.0 · iOS 26+ · Arte Soft EOOD